SHIPPING, RETURNS & EXCHANGES

Processing Time

Because we handcraft and pour our clean formulations in small batches, we prepare and dispatch orders within 2-7 business days (excluding weekends and U.S. holidays).

Once your order ships, you will receive an email containing tracking information. We are not responsible for lost, stolen, or undelivered packages once we hand them over to the carrier; please follow up directly with the postal service about delivery issues.

If you have questions about an active order, contact support@lawsofnaturecosmetics.com.

International Shipping

We currently ship to the UK, Canada, Mexico, and other select countries worldwide.

International shipping rates are available during checkout. We are not responsible for any duties, import, taxes, customs, or other charges you may incur, or for lost, stolen, or undelivered packages.

Freight-forwarding services help reduce shipping costs to international destinations.

RETURNS & REFUNDS

Because all products are personal care cosmetics and handcrafted in small, custom batches, all sales are final.

Damaged in Transit

If an item arrives damaged or broken in transit, please email us within 5 days of delivery with photos of the damaged item and the mailing packaging so we can assist you. Replacement items are subject to remaining material availability.

SHADE MATCH GUARANTEE

We want you to feel completely confident in your match! If the shade from your first foundation or concealer order isn’t quite right, email us at support@lawsofnaturecosmetics.com within 14 days of delivery with a clear photo taken in natural daylight. We will happily send you a complimentary, one-time replacement shade—no return shipping required.